Terms of Service
Last updated: April 1, 2026
1. Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of the ContractScan website (contractscan.com) and the ContractScan AI contract review platform (collectively, the "Service") operated by ContractScan Inc. ("ContractScan," "we," "us," or "our").
By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms. If you do not agree, do not use the Service.
2. Description of Service
ContractScan provides an AI-powered contract review and analysis platform. Users upload legal contracts in PDF or DOCX format, and the Service provides automated analysis including risk assessment, health scoring, clause-level review, missing terms detection, negotiation suggestions, and compliance checking.
Important disclaimer: ContractScan is an AI-powered analytical tool. It does not provide legal advice and is not a substitute for professional legal counsel. The analysis, scores, and suggestions generated by the Service are for informational purposes only. You should consult a qualified attorney for legal advice regarding specific contracts or legal matters.
3. Account Registration
To access the Service, you must create an account. You agree to:
- Provide accurate, current, and complete registration information.
- Maintain the security of your password and account credentials.
- Promptly notify us of any unauthorized access to your account.
- Accept responsibility for all activities that occur under your account.
You must be at least 16 years old to create an account. We reserve the right to suspend or terminate accounts that violate these Terms.
4. Subscription Plans and Payment
4.1 Plans
The Service is offered in multiple subscription tiers: Free, Starter ($19/month), Pro ($49/month), and Team ($99/month). Plan features, contract limits, and pricing are described on our Pricing page and may be updated from time to time with reasonable notice.
4.2 Billing
Paid subscriptions are billed monthly or annually in advance. Payments are processed by Stripe. By subscribing to a paid plan, you authorize us to charge your designated payment method on a recurring basis until you cancel.
4.3 Cancellation
You may cancel your subscription at any time through your account settings or by contacting support. Upon cancellation, your subscription remains active until the end of the current billing period. We do not provide prorated refunds for partial billing periods.
4.4 Price Changes
We may change subscription prices with at least 30 days notice. Price changes take effect at the start of your next billing period following the notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.
5. Your Content and Data
5.1 Ownership
You retain all rights, title, and interest in the contracts and documents you upload to the Service ("Your Content"). We do not claim any ownership rights over Your Content.
5.2 License Grant
By uploading content to the Service, you grant ContractScan a limited, non-exclusive, non-transferable license to process, analyze, and store Your Content solely for the purpose of providing the Service to you. This license terminates when you delete Your Content or close your account.
5.3 No Training on Your Data
We do not use Your Content to train, fine-tune, or improve our AI models. Your uploaded contracts are used exclusively to generate the analysis you requested and are not shared with or accessible to other users.
5.4 Your Responsibilities
You represent and warrant that:
- You have the right to upload the contracts you submit to the Service.
- Your use of the Service does not violate any confidentiality obligations you owe to third parties.
- You will not upload contracts containing information that you are legally prohibited from sharing.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of these Terms.
- Reverse engineer, decompile, or attempt to extract the source code of the Service or its AI models.
- Use the Service to develop a competing product or service.
- Circumvent usage limits, rate limiting, or security measures.
- Share account credentials with unauthorized users.
- Upload malicious files, viruses, or content designed to exploit the Service.
- Use automated tools to scrape, crawl, or extract data from the Service beyond the intended API access.
- Impersonate another person or entity when using the Service.
7. Intellectual Property
The Service, including its design, features, AI models, documentation, and all related intellectual property, is owned by ContractScan Inc. and protected by copyright, trademark, and other intellectual property laws.
The analysis reports, health scores, and suggestions generated by the Service are provided to you for your internal business use. You may share these outputs with your team members, advisors, and legal counsel. You may not resell, redistribute, or publicly publish the outputs as a commercial service.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.
Without limiting the foregoing, we do not warrant that:
- The AI analysis will identify every risk or issue in a contract.
- The health scores, risk assessments, or suggestions will be accurate or complete.
- The Service will meet your specific legal or business requirements.
- The Service will be uninterrupted, timely, secure, or error-free.
You acknowledge that AI-generated analysis has inherent limitations and should not be relied upon as the sole basis for legal or business decisions involving significant risk.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONTRACTSCAN AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
These limitations apply regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.
10. Indemnification
You agree to indemnify, defend, and hold harmless ContractScan and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including confidentiality obligations; or (d) Your Content.
11. Termination
We may suspend or terminate your access to the Service at any time for violation of these Terms, with notice where practicable. You may terminate your account at any time by contacting support or through your account settings.
Upon termination, your right to use the Service ceases immediately. We will delete Your Content within 30 days of account closure, except where retention is required by law.
12. Governing Law and Disputes
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware, or remotely by mutual agreement.
YOU AND CONTRACTSCAN AGREE TO RESOLVE DISPUTES ON AN INDIVIDUAL BASIS AND WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTIONS OR CLASS ARBITRATIONS.
13. Changes to These Terms
We may modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and, for significant changes, by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
14. General Provisions
- Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and ContractScan regarding the Service.
- Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
- Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
- Assignment: You may not assign your rights under these Terms without our written consent. We may assign our rights without restriction.
- Force Majeure: We are not liable for delays or failures in performance resulting from causes beyond our reasonable control.
15. Contact Us
If you have questions about these Terms, contact us at:
ContractScan Inc.
Email: legal@contractscan.com
Website: contractscan.com